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The coordinators are on site 24 hours, helping to address problem gambling and alcohol management with at-risk customers and working in close conjunction with counselling agencies and treatment providers.
A first for South Australia, SKYCITY Adelaide and the problem gambling treatment provider sector - which includes the Churches Gambling Taskforce and Break Even counselling network - worked together to establish the Early Intervention Program.
Our Host Responsibility Coordinators (HRCs) provide services to customers, members of their families and other third parties, should problem gambling become an issue.
Treatment providers remain heavily involved in the program, working regularly with our HRCs.
Together, we ensure people who are experiencing issues in either managing their gambling or alcohol-related behaviour get the help and support they need before it develops into a major problem for them.
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