SKYCITY Adelaide

 


  

Privacy Policy

Set out below is SKYCITY Adelaide's Privacy Policy, explaining what information we collect, your rights and information about how we protect those rights. SKYCITY Adelaide complies with the Australian Casino Association Privacy Code (the “Code”), which has been approved by the Privacy Commissioner. You can obtain a copy of the Code from the Association's website.

  

1. Collection of Personal Information

The type of personal information that we collect from you will depend upon what dealings you have with us.

2. Use and Disclosure of Personal Information 

We only use or disclose personal information for the purpose which is either specified, or reasonably apparent, to you at the time you provide the information. We may use or disclose your information for related purposes for which you would reasonably expect it to be used.

3. Sharing information with other organisations

We do not sell your personal information to other companies. However, in some circumstances, we may disclose your information to our contractors and service providers, but only to the extent necessary to operate our business or provide you with the products and/or services you have requested. We require these organisations to agree to our Privacy Policy and to strict conditions governing how your personal information may be used.

Your information may also be disclosed to other members of the Australian Casino Association and credit reference agencies for the purposes of carrying out credit checks, (if you have applied for CCF). We only disclose information to members of the Australian Casino Association who are bound by the Code.

4. Video surveillance

We are committed to providing a secure environment for all visitors to our casinos. Our premises and their surroundings are under constant video surveillance. Details of suspected illegal and undesirable activities are shared with other members of the Australian Casino Association, law enforcement bodies and regulatory bodies such as the Independent Gambling Authority and Liquor and Gambling Commissioner.  See the Australian Casino Association's Privacy Code for details of members and regulatory bodies to whom personal information may be disclosed.

5. Cookies

When you visit our web site, we may use an Internet browser feature called a “cookie”. A cookie is a small data file that may be placed on the computer of a web user (usually in the browser software folder) the first time a computer visits a web site which operates cookies. Cookies by themselves cannot be used to identify you personally. They only identify your computer when you visit our site. The information that we gain by using cookies provides us with statistics which can be used to analyse and improve our web site, products and services. If you do not wish to receive any cookies you can set your browser to refuse cookies. However, this may mean you are not able to take full advantage of our services.

  

6. Security of personal information

We will make all reasonable endeavours to protect your personal information securely against unauthorised use and access. Your personal information will be recorded, amended and used only by authorised persons who are required to keep your information confidential.

7. Access to and Correction of Personal Information

You are welcome to request details of the personal information that we hold about you. To do so, please contact our Privacy Officer (see below for contact details). We may require personal identification before providing you with details. If you find that personal information we hold about you is inaccurate, incomplete or out-of-date, please contact our Privacy Officer.  We may require up to 30 days to update our records.

8. Privacy Officer

If you have any questions regarding this privacy policy, you may contact our Privacy Officer by calling (08) 8212 2811, or writing to: "The Privacy Officer" SKYCITY Adelaide GPO Box 1918 Adelaide South Australia 5001 or email privacy@skycityadelaide.com.au or Fax (08) 8231 7331.

9. Changes in the Future

We reserve the right to change our Privacy Policy at any time.  All changes will be notified by posting an updated version of the Privacy Policy on our website.  Any changes to our Privacy Policy shall be deemed to take place on the date the changes are posted on our web site.

10. Additional Information on Privacy

For further information about privacy issues and the protection of privacy, visit the Office of the Federal Privacy Commissioner's website.