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Host Responsibility
Age Limits
Our restaurants, Sky Tower and most of our other facilities are open to people of all ages. However, you must be 20 or older to enter or purchase alcohol in our gaming areas, and you must be 18 or older to purchase alcohol in all other areas.
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20+ Only In Gaming Areas
SKYCITY Auckland is committed to keeping minors off all gaming floors and will rigorously enforce the prevention of under-age gambling in its casinos.
SKYCITY Auckland will take all reasonable steps to restrict gambling activities only to those persons legally permitted by age to enter the gaming facilities (currently 20 in New Zealand).
SKYCITY Auckland Security and Gaming staff are trained to be particularly vigilant for the presence of under-age persons, however any member of the staff has the authority to approach suspected under-age gamblers and seek identification for proof of age.
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Unattended Children
SKYCITY Auckland management does not tolerate children who are loitering, or more specifically, left unattended on any part of its property:
- Employees are required to report to Security any incident where it is apparent that a child has been left unattended by their guardian or caregiver
- Security Officers intervene and take all practicable steps to locate an adult responsible for an unattended child. In every case where negligence is proven the Police are contacted and the patron trespassed from the SKYCITY Auckland property
- Security Officers patrol SKYCITY Auckland car parks and surrounding streets in the immediate vicinity to detect any unattended children in vehicles.
Further to this, SKYCITY Auckland management take all practical steps to discourage the presence of children in areas adjacent to the gaming facilities.
How can I find out more?
Call SKYCITY on 0800 759 2489
See our Common Questions about Age Limits which includes material in Chinese and Korean plus additional help.
> More
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